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Learn from the #1 HR School
Want to earn a certificate from the world’s top human resources school?
Designed for HR professionals at all levels who have limited time but a strong desire to stay current and advance their careers, Cornell’s online certificate programs combine the best insights from leading faculty with the best instruction in real-world application — along with the opportunity to earn HRCI recertification hours and SHRM recertification credits. You’ll enjoy small classes with expert instruction and personalized feedback every step of the way.
Human resources is a broad topic that touches on many facets of an organization, but there are some core concepts that all HR practitioners should know. This certificate in Human Resources Essentials will discuss those concepts and give you the set of skills you need to get started. Whether you are new to HR, perform the HR function in addition to other roles, or need to have an understanding of the HR role, this certificate will give you a strong foundation to make a difference in your organization. Equipping you to hire the right team, communicate effectively, and handle any workplace issues, this series is essential for anyone touching the HR role.
This program includes a year of free access to Symposiums! These events feature a week of live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing leadership topics. Symposium events are held several times throughout the year. Once enrolled in your program, you will receive information about upcoming events.
COURSES:
- Aligning Employee Performance with Organizational Goals
- Countering Bias in the Workplace for HR
- Fostering a Coaching Culture
- Active Listening and Processing Feedback
- Effective Hiring and Interviewing
- Addressing Workplace Behavior Issues
- Leadership Symposium
- Diversity, Equity, and Inclusion Symposium
WHO SHOULD ENROLL
- Global professionals from for-profits, NGOs, and governmental agencies
- Line-level HR professionals
- Anyone who performs HR functions
- Aspiring HR professionals
Whether you’re a generalist, specialist or new to the world of human resources, there are core competencies that every HR professional should know. A Certificate in Human Resources Management gives you the foundation needed for a successful career by providing ways for you to align your HR department to your organization’s goals. The 9 courses within the program are result-oriented and practical, with real-world examples and exercises. By the end of the human resources management certificate, you will have the skills necessary to develop and implement successful HR practices that will help your organization improve its performance through better overall people management. Human resources management topics covered in the program include compensation, labor relations, driving engagement, training and development, employee performance, and more.
COURSES:
- Aligning Employee Performance with Organizational Goals
- Total Rewards Compensation
- Navigating Labor Relations
- Facilitating Staffing Decisions
- Driving Engagement for HR
- Employee Training and Development
- Countering Bias in the Workplace for HR
- Fostering a Coaching Culture
- Consulting Skills for Internal HR
- Diversity, Equity, and Inclusion Symposium
WHO SHOULD ENROLL
- Global professionals from for-profits, NGOs, and governmental agencies
- Line-level HR professionals with 0-5 years experience
- Aspiring HR professionals
The role of today’s HR manager demands broad responsibilities that include organizational leadership and strategic thinking. As the profession evolves, HR departments are being called upon to make bigger-picture decisions and to execute well-defined HR strategies that align with larger organizational strategies.
As an HR manager, can you articulate your company’s business goals and strategy? Do you know how best to align your human resource tools and expertise—from recruitment, to talent management, to engagement—to support this strategy? Upon completion of this online certificate program, you should be able to speak and understand the language of your business leaders with ease.
This certificate consists of six two-week courses. This advanced HR management certificate program provides a broad organizational perspective, laying the foundation for you to identify, develop, and measure HR initiatives critical to your firm’s bottom-line success.
COURSES:
- Human Resources Leadership
- Business Strategy for HR Leaders
- HR Strategy
- Elective Courses (3 Courses)
- Diversity, Equity, and Inclusion Symposium
WHO SHOULD ENROLL
- HR Managers
- HR Directors / Supervisors
An organization is only as good as its culture—and building that culture frequently begins with the HR department. Diversity, Equity, and inclusion have evolved from a focus on compliance to a strategic-level cultural effort with a demonstrated positive impact on a company’s performance and business results. Today such a culture is much more than a legal or moral requirement; it’s also a competitive advantage.
This specialized HR certificate program provides a deep foundation for you to identify, develop, and support HR initiatives for diversity and inclusion that can improve not only your organization’s culture but its success.
COURSES:
- Driving Engagement for HR
- Countering Bias in the Workplace for HR
- Diversity, Equity, and Inclusion in Practice for HR
- Fostering an Inclusive Climate
- Elective Courses (Please select 2)
- Diversity, Equity, and Inclusion Symposium
WHO SHOULD ENROLL
- HR professionals
Diversity, equity, inclusion, and justice efforts are becoming increasingly important in every industry and organization. This push toward diversity encompasses more than just creating an inclusive climate for the employees that are already in your workplace; your organization’s hiring process, from recruitment through to retention and employee success, is an opportunity to create a more inclusive and diverse workforce.
Approaching hiring with an inclusion-centered framework that mitigates bias can result in hiring more qualified people with marginalized identities across all roles in your organization and ensuring that those potential employees feel like they belong in your organization even before their first day at work. This certificate will explore the three stages of hiring — building talent pools, adopting selection practices, and onboarding for employee engagement — detailing methods of inclusion for each stage. By refocusing your hiring practices on inclusion, you can meet and exceed your organization’s DEI goals then sustain them over time.
COURSES:
- Building Diverse Talent Pools
- Adopting Inclusive Hiring Practices
- Promoting Inclusive Onboarding and Employee Success
- Counteracting Unconscious Bias
- Diversity, Equity, and Inclusion Symposium
WHO SHOULD ENROLL
- Managers responsible for hiring decisions
- Employees involved with candidate sourcing, screening, assessment, and decision making
- Senior leaders and other individuals who oversee strategies, policies, and practices related to the workforce
- HR professionals
- Aspiring HR managers
- Recruiters
Attracting the right talent to the right positions is one of the top challenges today’s organizations face. Hiring is on the rise and competition for skilled employees is steeper than ever. And beyond talent acquisition, companies are under a multitude of pressures to effectively manage their talent, build a pipeline of future leaders, and reduce employee turnover.
In this program, you’ll learn key strategies to plan for and acquire quality talent for your team, organization, or clients, including how to adapt to evolving market conditions to recruit and retain employees with the necessary skills to further organizational goals. By focusing not just on the “how” but the “why,” you’ll have the opportunity to refine your approach to effective talent acquisition and interviewing to create a powerful employment brand that resonates in the workforce. The courses will also explore a framework for aligning job compensation to performance while steering clear of risks and equity concerns.
Ultimately, you’ll come away with an agile approach for attracting, developing, and engaging critical talent so you can meet the demands of changing environments with changing needs.
COURSES:
- Facilitating Staffing Decisions
- Effective Hiring and Interviewing
- Attracting and Retaining Talent with Performance Pay
- Finding and Managing Talent Through Social Media
- Getting Results through Talent Management
- Measuring and Compensating for Performance
WHO SHOULD ENROLL
- Hiring managers
- Talent recruiters
- HR professionals
- Professionals looking to move into HR or talent acquisition
HR has always been about people, and this remains true today. However, given the rapid digital transformation in today’s organizations, the need for data-driven decision making has become essential. There is both a shortage of analytical talent within HR and an increasing demand for these types of skills. In this certificate program, you will learn to source, analyze, and visualize HR data to inform decisions and recommendations. You will strengthen your analytical acumen to make decisions through analysis and storytelling. Through the application of data analytics you will be positioned to examine common HR challenges around hiring top talent, engaging the workforce, managing retention, and evaluating workforce diversity more rigorously. You will also apply a cost-based approach to determine the business impact and return on investment associated with HR initiatives. By the end of this program, you will have developed the strategic and systematic measures necessary to excel in HR analytics.
COURSES:
- Essentials of HR Analytics
- Strategic Talent Analytics
- Applied Predictive Analytics in HR
- Valuing HR Initiatives
WHO SHOULD ENROLL
- HR Associates, Managers and Directors
- Analysts
- CHROs and VPs of HR
Today’s best companies realize that HR isn’t simply about operations and benefits administration. Rather, it has the power to transform an organization by delivering competitive advantage through its most critical asset: people.
Developed by faculty experts from one of the world’s top HR schools, this unique certificate program is designed to equip human resources leaders at all levels to add strategic value and insights to an organization, develop meaningful consulting relationships with company stakeholders, and align HR initiatives with business strategy.
Courses focus on HR innovation and relevance, with topics ranging from people analytics to enhancing the employee experience with design thinking principles. They also address pressing issues and challenges around how to manage virtual teams and leverage technology to attract and retain a productive workforce.
Ultimately, the program is a great launch point for any leader interested in elevating HR to a more strategic and innovative business function at the heart of an organization.
COURSES:
- Business Strategy for HR Leaders
- HR Strategy
- Consulting Skills for Internal HR
- Strategic Talent Analytics
- Using Design Thinking in HR
- Hybrid Work Models
WHO SHOULD ENROLL
- CEOs and business executives who work with HR leaders
- CHROs and executive-level HR professionals
- HR managers and directors
- HR professionals seeking to advance to management positions
In today’s business environment, hybrid work models are commonplace and can serve to attract and retain employees. Successful models require a strong group culture to keep organizations running smoothly and productively. For many organizations, hybrid models represent a significant shift in how work gets done. As such, managers and leaders need to rethink what it means to lead in this new environment. Certainly some of the leadership approaches that are used in fully in-person groups or in fully virtual groups still apply, but hybrid models also create a number of unique leadership opportunities and challenges. Key success factors include creating an inclusive hybrid work environment and effective collaboration processes, as well as implementing strategic and deliberate communication norms.
In this certificate program, you will examine a variety of hybrid work models and hybrid workgroup scenarios. You’ll have the opportunity to explore the interconnectedness of culture and productivity in hybrid teams and identify best practices for launching a hybrid team. By the end of the program, you will have discovered new ways to confidently manage hybrid teams for high performance.
COURSES:
- Hybrid Work Models
- Fostering Productivity and Culture in Hybrid Teams
- Managing and Leading Hybrid Teams
- Maximizing Communication and Collaboration in the Hybrid Environment
WHO SHOULD ENROLL:
- Individuals managing a team, including a hybrid team
- Individual contributors working in a hybrid environment
- Department, team, and unit leaders
- HR professionals
- Consultants and advisors
During complicated times, employee relations issues skyrocket. Managing these issues, with a process in place to mitigate further internal problems in a professional manner, can be challenging. Poor handling of internal investigations can result in legal and monetary damages, reputational harm to an organization, and a negative impact on employee morale.
In this certificate program, you will explore a framework for conducting effective employee relations (ER) conversations with employees and managers. When workplace complaints turn more serious, it is important you complete a thorough and fair internal investigation. This program will take you through the full investigation process, starting with conducting an interview. From there you will work on structuring and conducting the investigation. Finally, you will conclude and evaluate the investigation.
Throughout this program, you will learn and apply the frameworks, processes, and communication skills needed to help you develop effective ER management practices for conducting conversations and conducting internal investigations that will enhance the success of the organization’s mission through its employees.
COURSES:
- Conducting Effective Employee Relations Conversations
- Internal Investigation Fundamentals
- Conducting Internal Investigation Interviews
- Investigating Internal Complaint Issues
- Concluding an Internal Investigation
WHO SHOULD ENROLL
- HR professionals
- Employee relations managers
- Generalists seeking to move into a specialized role
Effective conflict management is an essential skill for every leader and aspiring leader. When harnessed productively, conflict can be a force to build both company culture and competitive advantage.
This certificate will equip you to surface issues within your workplace and successfully navigate challenging conversations with direct reports, peers, or supervisors where emotions run high and positive outcomes are critical. You’ll master the skills needed to assess, scope, and diagnose issues from all sides, understand different personal styles, and implement a proven problem-solving approach to find workable resolutions that strengthen relationships and results.
COURSES:
- Diagnosing Workplace Conflict
- Applying a Problem-Solving Approach to Conflict
- Leading Challenging Conversations
- Mediation for Managers
- Leadership Symposium
WHO SHOULD ENROLL
- Team managers
- Supervisors
Compensation and benefits play an essential role in attracting and retaining the key talent you need in your organization.
In this certificate program, you’ll delve into the intricate world of compensation, from traditional pay structures to the broader concept of total rewards. Throughout the courses, you’ll explore the philosophical underpinnings of compensation systems and access practical strategies to design and manage them in alignment with organizational goals. Additionally, you’ll have the opportunity to examine employee benefits beyond monetary compensation, discovering how to tailor programs to enhance the overall employee experience and reinforce organizational culture.
Upon completing the program, you’ll emerge with the strategic insights and practical skills needed to navigate the complexities of setting compensation and benefits effectively in today’s competitive landscape.
COURSES:
- Total Rewards Compensation
- Measuring and Compensating for Performance
- Attracting and Retaining Talent with Performance Pay
- Assessing the Financial, Strategic, and People-Related Return on Pay for Performance
WHO SHOULD ENROLL
- Human resources professionals
- Compensation and benefits specialists
- Operational and financial decision makers
- Governments/nonprofits interested in pay-for-performance
This certificate program is designed for management and union representatives new to labor relations who need to learn the basics. The program focuses on two key aspects of labor relations: negotiating an agreement (collective bargaining) and operating within an agreement (contract administration).
Throughout the courses, you will have the opportunity to practice and apply key skills to your own organization’s issues and dynamics. You will focus on establishing a foundation in collective bargaining within the union environment and then take a close look at contract negotiation, including how to cost out a contract during tense and fast-moving negotiations. The last two courses provide a time-tested, comprehensive method to address workplace conflict, from the grievance through arbitration.
COURSES:
- Collective Bargaining Foundations
- Preparing for Labor Negotiations
- Principles of Costing
- Handling Grievances
- Arbitration
WHO SHOULD ENROLL
- Union staff, stewards and officials
- HR and Operations Managers
- International professionals working with unionized US-based organizations
- Attorneys and general counsel
How It Works
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WHAT YOU'LL EARN
- Certificate from Cornell University
- Professional Development Hours (CEUs)