STAND APART
In this certificate program, you’ll learn key concepts, strategies, and practical skills necessary for managing, owning, and operating a successful restaurant, bar, or other food and beverage business.
Develop confidence in your ability to manage your business’s finances and learn key operational functions like menu design, income statement analysis, pricing, margin analysis, supply chain management, guest service processes, and employee engagement and performance.

Amid the swirl of activity in food and beverage service, financial management is a function that loses priority sometimes, despite its crucial function.
Understanding and managing your food and beverage operation's income statement (profit and loss statement) can lead to better decision making and can position you to succeed. Learn how to get a hold on your organization's finances and make informed decisions based on profit and performance.
- Jun 11, 2025
- Jul 9, 2025
- Aug 6, 2025
- Sep 3, 2025
- Oct 1, 2025
- Oct 29, 2025
- Nov 26, 2025
Your menu does much more than inform guests about what you offer. It helps to create and communicate your food and beverage operation's identity, and influences your guests' choices.
This course will enable you to evaluate menus and identify changes that will optimize the value and profitability of your food and beverage operation.
- May 28, 2025
- Jun 25, 2025
- Jul 23, 2025
- Aug 20, 2025
- Sep 17, 2025
- Oct 15, 2025
- Nov 12, 2025
Your operation's brand is like a contract with the customer, and the expectation is that value will be delivered in relative accordance with price and quality of service. But keeping food costs down is no easy task. In fact, it's one of the most detail-oriented, scientific processes that go into running a restaurant and there are many challenges with keeping food costs controlled.
In this course, you'll learn to optimize your operation's profits by effectively managing your selection, procurement, receiving, storage, and inventory management processes.
- May 14, 2025
- Jun 11, 2025
- Jul 9, 2025
- Aug 6, 2025
- Sep 3, 2025
- Oct 1, 2025
- Oct 29, 2025
Loyal repeat customers are key to the success of any food and beverage operation. They represent recurring revenue and are a great source for feedback and gauging customer sentiment. They can also be your greatest evangelists, recommending you to friends and colleagues, even giving favorable online reviews.
Through careful design, meticulous attention to service processes, and a way to gauge customer sentiment, you can play to your team's strengths and identify opportunities for improving the guest experience to grow your business.
- May 14, 2025
- Jun 11, 2025
- Jun 25, 2025
- Jul 9, 2025
- Jul 23, 2025
- Aug 6, 2025
- Aug 20, 2025
Your employees are the heart of every food and beverage operation and your most valuable resource, yet so many operators fail to focus attention on employee satisfaction and engagement.
Understanding your role in managing and leading employees can help you to reduce costly turnover, safety incidents, theft, and absenteeism, and can improve your operation's quality, productivity, guest satisfaction, and profitability.
- May 14, 2025
- Jun 11, 2025
- Jul 9, 2025
- Aug 6, 2025
- Sep 3, 2025
- Oct 1, 2025
- Oct 29, 2025
Symposium sessions feature two days of live, highly interactive virtual Zoom sessions that will explore today’s most pressing topics. The Hospitality Symposium offers you a unique opportunity to engage in real-time conversations with peers and experts from the Cornell community and beyond. Using the context of your own experiences, you will take part in reflections and small-group discussions to build on the skills and knowledge you have gained from your courses.
Join us for the next Symposium, in which we’ll discuss how both day-to-day operations and strategic goal setting in the hospitality sector have rapidly evolved over the past two years, opening up new space for real-time conversations about the future of the industry. You will support your coursework by applying your knowledge and experiences to various areas of the industry, examining the innovations and accommodations you have all had to make throughout the COVID-19 pandemic and strategizing on future directions. By participating in relevant and engaging discussions, you will discover a variety of perspectives and build connections with your fellow participants from across the industry.
All sessions are held on Zoom.
Future dates are subject to change. You may participate in as many sessions as you wish. Attending Symposium sessions is not required to successfully complete any certificate program. Once enrolled in your courses, you will receive information about upcoming events. Accessibility accommodations will be available upon request.
Whether you are a restaurant, coffee house, even a cocktail bar, your beverage program can have a big impact on your profitability, but it comes with a good deal of risk.
Understanding everything that is involved in offering wine, beer, spirits, and nonalcoholic beverages and applying discipline to your product selection, pricing, list design, and rigorous controls can minimize certain risks and position you for financial success.
- May 28, 2025
- Jul 23, 2025
- Sep 17, 2025
- Nov 12, 2025
- May 28, 2025
- Jul 23, 2025
- Sep 17, 2025
- Nov 12, 2025
- May 14, 2025
- Jul 23, 2025
- Oct 1, 2025
- Dec 10, 2025

eCornell was truly one of the best investments I made in my entire career and it’s what brought me to where I am now.
eCornell was truly one of the best investments I made in my entire career and it’s what brought me to where I am now.

What I wanted was something that had an exceptional caliber of professionals and professors, and eCornell actually gave me that.
What I wanted was something that had an exceptional caliber of professionals and professors, and eCornell actually gave me that.
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