Telemedicine has emerged as a powerful tool in healthcare. During the COVID-19 pandemic, many clinicians and their patients were forced to explore and implement alternative and innovative forms of medical treatment. For many patients, telemedicine was their only link to care. But unlike in-person visits, it only takes a few seconds for a virtual visit to go poorly, exposing you and your institution to risk.
This foundational course, authored by expert clinicians at Weill Cornell Medicine, offers you the chance to examine how to lead successful telemedicine encounters with your patients in a virtual space. More specifically, you will look at how to stage your telemedicine appointments effectively with patients. You will also explore how you can communicate effectively — both verbally and nonverbally — with patients in this arena.
2-week Online Course