Chris Anderson is a professor at the Cornell Nolan School of Hotel Administration. Prior to his appointment in 2006, he was on the faculty at the Ivey School of Business in London, Ontario, Canada. Professor Anderson’s main research focus is on revenue management and service pricing. He actively works in the application and development of revenue management across numerous industry types, including hotels, airlines, and rental car and tour companies, as well as numerous consumer packaged goods and financial services firms. Professor Anderson’s research has been funded by numerous governmental agencies and industrial partners. He serves on the editorial board of the Journal of Revenue and Pricing Management and is the regional editor for the International Journal of Revenue Management. At the Nolan School of Hotel Administration, Professor Anderson teaches courses in revenue management and service operations management.
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Overview and Courses
Data analytics is among today’s fastest-growing and highest-paid professions, as organizations increasingly rely on data to drive strategic business decisions.
This certificate is designed to expand your analytical capabilities and take your strategic decision making to the next level. These courses will delve into more advanced techniques in prescriptive analytics including optimization and modeling. In these additional targeted courses, you’ll learn how prescriptive analytics allows you to not only predict what will happen, but suggest actions for achieving predicted outcomes based on the interdependent effects of multiple decisions. Through hands-on exercises and video instruction from Cornell University faculty expert Chris Anderson, you’ll learn how to combine data visualization, predictive models, and prescriptive analytics to increase the accuracy of your predictions and make better, more agile business decisions.
Whether you’re an analyst or a senior executive, this certificate is designed to enhance functional literacy in critical business analytics and take your decision making to the next level. You’ll learn scientific methods for data analysis and visualization and gain a more complete understanding of risk and probability, using statistical models to optimize outcomes for complex—and often simultaneous—business decisions.
This program utilizes Microsoft Excel and you will need to have access to Microsoft Excel to successfully complete the course requirements. The courses in this certificate program are required to be completed in the order that they appear.
Course list
Important business decisions require justification, and while we often have data that can help us make those decisions, the skill with which we analyze the data can make the difference between a good and bad outcome. This course, developed by Professor Chris Anderson, is designed to move learners beyond making decisions focused solely on averages. In this course, you will develop a working familiarity with the grounding principles of data analysis. You will learn to derive the greatest benefit possible from the data available to you while ensuring that the conclusions you draw remain valid. You will apply a decision-making framework within which you'll interact with the data to achieve the best outcome.
This course includes valuable tools and help sheets for data handlers along with the insight and perspective you need as a data consumer. While this course is not a replacement for a full-length statistics course, you will have a basic grounding in many statistics concepts by the time the course is over. You should be able to complete this course without any prior knowledge of statistics.
Project Management Institute (PMI®) Continuing Certification: Participants who successfully complete this course will receive 6 Professional Development Units (PDUs) from PMI®. Please contact PMI ® for details about professional project management certification or recertification. PMI is a registered mark of the Project Management Institute, Inc.
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- May 13, 2026
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- Aug 26, 2026
Summary statistics are one way to forecast uncertain outcomes, and the statistical results can be used to make decisions or guide strategy. Since summary statistics are based on a data sample, they typically inform intuitive decision-making. That is, the model requires interpretation which relies on the business intuition of the person using it.
You'll learn how to examine sample data scientifically to limit any generalizations to only the patterns that have the strongest statistical support. As always, intuition and business knowledge play an important role in the process, but this course will prepare you to apply a level of scientific rigor that will lead to better results.
You are required to have completed the following course or have equivalent experience before taking this course:
- Understanding and Visualizing Data
- Apr 22, 2026
- May 13, 2026
- Jun 3, 2026
- Jun 24, 2026
- Jul 15, 2026
- Aug 5, 2026
- Aug 26, 2026
The sheer variety of sources and types of data that can aid in decision making are almost overwhelming. The key to making good use of the data lies in knowing what specifically to pay attention to, understanding the relationships and variables among the data, and making the right connections.
Experience is essential to knowing and making educated guesses about what to pay attention to. Familiarity with statistical methods will provide you with a significant advantage over relying on gut instinct alone.
In this course you will learn to identify uncertainty in a business decision, and to choose variables that help reduce uncertainty. By the end of this course, you will have a robust decision model that you can use to make predictions related to your decision. Along the way, you will clarify and enhance your understanding of the factors that influence possible outcomes from the decision.
You are required to have completed the following courses or have equivalent experience before taking this course:
- Understanding and Visualizing Data
- Implementing Scientific Decision Making
- Apr 22, 2026
- May 13, 2026
- Jun 3, 2026
- Jun 24, 2026
- Jul 15, 2026
- Aug 5, 2026
- Aug 26, 2026
Decision making is never as simple as we would like it to be, since rarely does a single factor alone predict an outcome. In a competitive business environment, not taking this uncertainty into account has serious costs. In this course, you'll use foundations in probability to describe risk mathematically and incorporate those calculations into your decisions so you can take them to the next level. Working through increasingly complex modeling situations, you will learn to use estimates of probable future outcomes for Go/No-Go decisions and to run a Monte Carlo simulation allowing you to examine outcomes that vary based on multiple, interdependent decisions.
You are required to have completed the following courses or have equivalent experience before taking this course:
- Understanding and Visualizing Data
- Implementing Scientific Decision Making
- Using Predictive Data Analysis
- May 20, 2026
- Jul 1, 2026
- Aug 12, 2026
- Sep 23, 2026
- Nov 4, 2026
- Dec 16, 2026
- Jan 27, 2027
In business, we don't often have the luxury of making one decision at a time; instead, we usually face multiple decisions at once, in highly complex situations where each decision has potentially far-reaching impacts. In this environment, professionals need a robust, quantifiable understanding of these ripple effects in order to meet business objectives and raise the odds of decision-making success. In this course, you will create and use data models for optimizing decision making in situations where resources are constrained—and two or more decisions whose consequences interact must be made simultaneously.
This course utilizes Microsoft Excel and you will need to have access to Microsoft Excel to successfully complete the course requirements.
These courses are required to be completed prior to starting this course:
- Understanding and Visualizing Data
- Implementing Scientific Decision Making
- Using Predictive Data Analysis
- Modeling Uncertainty and Risk
- May 6, 2026
- Jun 17, 2026
- Jul 29, 2026
- Sep 9, 2026
- Oct 21, 2026
- Dec 2, 2026
- Jan 13, 2027
eCornell Online Workshops are live, interactive 3-hour learning experiences led by Cornell faculty experts. These premium short-format sessions focus on AI topics and are designed for busy professionals who want to gain immediately applicable skills and strategic perspectives. Workshops include faculty presentations, breakout discussions, guided hands-on practice, and downloadable resources.
The AI Workshops All-Access Pass provides you with unlimited participation for 6 months from your date of purchase. Whether you choose to attend one workshop per month, or several per week, the All-Access Pass will allow you to customize your AI journey and stay on top of the latest AI trends.
Workshops cover a range of cutting-edge AI topics applicable across industries, hosted by Cornell faculty at the forefront of their fields. Whether you are just getting started with AI, seeking to build your AI skillset, or exploring advanced applications of AI, Workshops will provide you with an action-oriented learning experience for immediate application in your career. Sample Workshops include:
- Work Smarter with AI Agents: Individual and Team Effectiveness
- Leading AI Transformation: Bigger Than You Imagine, Harder Than You Expect
- Using AI at Work: Practical Choices and Better Results
- Search & Discoverability in the Era of AI
- Don't Just Prompt AI - Govern it
- AI-Powered Product Manager
- Leverage AI and Human Connection to Lead through Uncertainty
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How It Works
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Faculty Author
- Military to Business in Project Management
- Military to Business in Marketing
- AI in Hospitality
- Restaurant Distribution Strategy
- General Managers Program
- Data Analytics in R
- Management 360
- Data Analytics 360
- Revenue Management 360
- Data Analytics
- Hospitality Management
- Advanced Hospitality Revenue Management: Pricing and Demand Strategies
Key Course Takeaways
- Create and interpret statistical summaries and data visualizations that support understanding and guide decision making
- Use data and key performance indicators to build a dashboard that uses visuals to improve your understanding of complex business situations
- Formulate a business question as a scientific hypothesis that can be tested using statistical methods
- Create and validate regression models that can be used to determine the effect of attributes on a decision and predict likely outcomes
- Use data to describe and reduce uncertainty in decision making
- Incorporate uncertainty and risk into decision models
- Use data models to predict outcomes in complex situations with multiple, simultaneous decisions

Download a Brochure
Not ready to enroll but want to learn more? Download the certificate brochure to review program details.

What You'll Earn
- Data Analytics 360 Certificate from Cornell University’s SC Johnson College of Business
- 75 Professional Development Hours (7.5 CEUs)
- 50 Professional Development Units (PDUs) toward PMI recertification
- 50 PD hours towards IIBA's core certification program OR 50 CDUS towards IIBA's recertification
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Who Should Enroll
- Analysts
- Functional managers
- Executives
- Consultants
- Any professional that uses data to make business decisions
Frequently Asked Questions
Data-driven decisions are only as strong as the methods behind them, and many teams struggle to move from basic reporting to analysis that can predict outcomes, quantify risk, and recommend actions. Cornell’s Data Analytics 360 Certificate is built for professionals who want to make decisions with more rigor and credibility, using practical analytics techniques that translate directly to business choices.
In this certificate program, authored by faculty from the Cornell SC Johnson College of Business, you will build fluency across the analytics workflow, from qualifying data and visualizing it clearly to testing hypotheses, building regression models, modeling uncertainty with probability, and optimizing decisions under constraints. You’ll practice using Excel-based tools and templates to turn messy, real-world inputs into dashboards, forecasts, simulations, and optimization models you can defend to stakeholders.
You will also learn in a supportive, high-touch environment designed for working professionals: expert facilitation, structured assignments, and feedback on your project work help you apply what you learn to real decisions you face.
If you want stronger analytics judgment, practical Excel-based models you can use immediately, and the ability to make and communicate better decisions under uncertainty, you should choose Cornell’s Data Analytics 360 Certificate.
Many online analytics courses focus on watching content and repeating generic exercises. Cornell’s Data Analytics 360 Certificate is designed to help you build decision-making capability you can use at work by combining Cornell faculty-designed content with an expert-facilitated learning model.
You don’t just learn concepts; you apply them in graded, multi-part projects that mirror how analytics work actually happens, including framing the decision, qualifying and visualizing data, testing claims with statistical rigor, building predictive models, and then extending those models to account for risk and optimize choices. That progression helps you move beyond dashboards that describe the past to models that can predict outcomes and evaluate trade-offs.
The experience is also intentionally human centered. In a small cohort, you learn alongside other professionals through facilitated discussions and opportunities for live sessions, and you receive personalized feedback on your work so you can improve your analysis, not just complete it.
Because Cornell’s Data Analytics 360 Certificate program uses Excel throughout, you finish with tools and templates you can keep using on the job for visualization, hypothesis testing, regression, simulation, and optimization.
Enrolling in this certificate also provides you with a 6-month All-Access Pass to eCornell's live online AI Workshops, interactive sessions led by world-class Cornell faculty that combine Ivy League insight with practical applications for busy professionals. Each 3-hour Workshop features structured instruction, guided practice, and real tools to build competitive AI capabilities, plus the opportunity to connect with a global cohort of growth-oriented peers. While AI Workshops are not required, they enhance certificate programs through:
- Integrating AI perspectives across most curricula
- Responding to emerging AI developments and trends
- Offering direct engagement with Cornell faculty at the forefront of AI research
Cornell’s Data Analytics 360 Certificate is designed for working professionals who use data to make business decisions and want a more complete, end-to-end analytics skill set. The program fits well if you:
- Work in an analytics, finance, operations, marketing, product, or strategy role and want to improve how you interpret data and defend recommendations
- Manage teams, budgets, or performance and need more confidence turning data into decisions, forecasts, and trade-off analyses
- Consult or advise stakeholders and want a structured approach to hypothesis testing, modeling, and risk-informed decision making
- Want to strengthen functional literacy in core analytics methods without turning the experience into a full-length statistics degree
A statistics background is not required to start, since the early work focuses on building foundational skills in data gathering, bias mitigation, summary statistics, and visualization. As you progress, you build into hypothesis testing, regression modeling, simulation, and optimization using Excel.
Project work in Cornell’s Data Analytics 360 Certificate is designed to help you practice the full analytics workflow on realistic decisions, so you finish with deliverables that look and feel like real work output. Across the program, you will build and refine analyses such as dashboards, hypothesis tests, regression models, and risk and uncertainty models.
Examples of projects learners have completed include:
- Reducing hospital blood bank waste by modeling drivers of short-dated and expired antigen-negative red blood cell units to improve inventory and exchange decisions.
- Forecasting daily urgent care visit volume by quantifying how seasonal illness trends and staffing levels predict demand to support smarter scheduling and resource planning.
- Optimizing airline seat protection by using marginal revenue analysis on high-fare demand to decide how many seats to reserve for last-minute buyers.
- Assessing retirement readiness by building a transformed regression model and Monte Carlo simulation that estimates both expected retirement balances and the probability of hitting a savings goal.
- Predicting employee turnover using engagement, tenure, and compensation competitiveness to identify practical levers for retention strategy and resource allocation.
Throughout Cornell’s Data Analytics 360 Certificate program, you can tailor your projects to your industry and role, while facilitators provide feedback to help you strengthen your assumptions, methods, and final recommendations.
Cornell’s Data Analytics 360 Certificate will help you become more confident and credible when you turn data into decisions that stakeholders can understand and act on.
After completing the Data Analytics 360 Certificate, you will be prepared to:
- Create and interpret statistical summaries and data visualizations that support understanding and guide decision making
- Use data and key performance indicators to build a dashboard that uses visuals to improve your understanding of complex business situations
- Formulate a business question as a scientific hypothesis that can be tested using statistical methods
- Create and validate regression models that can be used to determine the effect of attributes on a decision and predict likely outcomes
- Use data to describe and reduce uncertainty in decision making
- Incorporate uncertainty and risk into decision models
- Use data models to predict outcomes in complex situations with multiple, simultaneous decisions
Students commonly describe the experience as a practical, work-ready way to build confidence with the end-to-end analytics workflow, from framing business questions and collecting the right data to testing hypotheses, modeling uncertainty, and communicating insights through visualization. They frequently highlight practical projects tied to real scenarios, strong emphasis on data visualization, and downloadable Excel templates and resources they continue using after the program. Learners also point to clear, example-driven videos, responsive facilitator support, and personalized feedback that helps them improve the quality of their analysis and recommendations while fitting learning around full-time work.
What truly sets eCornell apart is how our programs unlock genuine career transformation. Learners earn promotions to senior positions, enjoy meaningful salary growth, build valuable professional networks, and navigate successful career transitions.
Cornell’s Data Analytics 360 Certificate, which consists of 5 short courses, is designed to be completed in 5 months. Each course runs for 3 weeks, with a typical weekly time commitment of 3 to 5 hours.
Flexibility comes from the course design. Most learning activities are asynchronous, so you can watch videos, complete readings, and work on assignments on your own schedule each week. Structure comes from weekly expectations, deadlines, and an expert facilitator who guides discussions and provides feedback.
Courses also include opportunities for live sessions that give you a chance to ask questions, compare approaches with peers, and get additional support as you apply analytics methods in Excel.
Students in Cornell's Data Analytics 360 Certificate frequently describe the experience as a practical, work-ready way to build confidence with the end-to-end analytics workflow, from framing business questions and collecting the right data to testing hypotheses, modeling uncertainty, and communicating insights through visualization.
Learners most often highlight:
- Practical projects that let you apply analytics to your own real-world scenarios
- A well-rounded 360 view of analytics, including data processing, hypothesis testing, and risk and uncertainty modeling
- Strong emphasis on data visualization for clearer, more persuasive decision making
- Downloadable Excel templates, worksheets, and resources they keep using on the job
- Clear, example-driven instructional videos that make complex ideas easier to follow
- Personalized, high-touch facilitator feedback, often including detailed guidance on project work
- Responsive facilitators and supportive help when questions come up
- A self-paced, modular structure that fits around full-time work and busy schedules
- An organized, easy-to-navigate learning platform with straightforward course flow
- A rigorous learning experience that feels immediately applicable to professional analytics roles
A prior statistics background is not required to begin Cornell’s Data Analytics 360 Certificate. Early work focuses on building a foundation in how to gather and qualify data, recognize sampling bias, and create statistical summaries and visualizations that support sound decisions.
As you progress, you will use more advanced methods such as hypothesis testing, regression modeling, simulation, and optimization. The program is designed to teach those methods step by step through faculty-led instruction, Excel-based templates, and graded projects with facilitator feedback.
Cornell’s Data Analytics 360 Certificate program does not emphasize programming languages. The primary tool used for analysis and modeling is Microsoft Excel, including features such as built-in statistical functions and the Solver add-in.
Most of the learning in Cornell’s Data Analytics 360 Certificate is applied. You build deliverables in Excel that reflect how analytics work is done in practice, including visualizations and dashboards, statistical tests, regression models, simulations, and optimization models.
Throughout the Data Analytics 360 Certificate, you receive downloadable tools, worksheets, and step-by-step Excel guidance that support your work. Examples include references for choosing appropriate visualizations, templates for common hypothesis tests, and instructions for building regression outputs, decision trees, Monte Carlo simulations, sensitivity analyses, and Solver-based optimization models.
Because assignments are graded and supported by facilitator feedback, you have the opportunity to refine your spreadsheet logic, interpret results correctly, and improve how you communicate assumptions and conclusions.
Real business decisions rarely come with certainty, and analytics leaders are often expected to explain not only the most likely outcome, but also the range of outcomes and the trade-offs involved. Cornell’s Data Analytics 360 Certificate equips you to quantify uncertainty using probability and apply that thinking to decision models.
You will practice techniques such as calculating expected and marginal value for decisions, using probability distributions to model uncertain inputs, building decision trees to evaluate sequential choices, and incorporating risk aversion through utility. You also learn to build a Monte Carlo simulation in Excel and run sensitivity analysis so you can see how results change when assumptions or inputs shift.
These skills help you communicate risk in a disciplined way, compare alternatives using relevant KPIs, and make recommendations that are transparent about uncertainty.
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Data Analytics 360
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