6:00pm – 8:30pm

Opening Reception and Orientation Dinner

  • Keynote Presentation
    • Amy Nordstrom
    • Omnichannel marketing and operations has become table stakes for the food industry, and an omnichannel approach is critical for engaging and delighting today’s 360-degree, 24/7 shoppers. Drawing from extensive industry experience, our keynote speaker will highlight the rapid change in the industry and kick off the week with an inspirational leadership message.

    8:30am – 8:00pm

    • Program Overview and Welcome
      • Ed McLaughlin
      • In this interactive and engaging session, you will have the opportunity to break the ice, forge new connections, and build a supportive learning community. Meaningful connections enhance the overall educational experience, and that’s what this session is all about.
    • Industry Trends
      • Bryan Gildenberg
      • In this fast-paced era of digital transformation, retail has become a battleground where traditional giants are clashing with agile disruptors. It’s a survival of the fittest, where adaptability and customer-centricity reign supreme. In this session, Bryan Gildenburg will explore the seismic shifts shaping the global retail industry, dissecting the forces that are reshaping consumer behavior and challenging established business models.
    • Executive Session
      • Shelly Palmer
      • AI in the Food Industry – An exclusive executive session centered around leveraging Artificial Intelligence (AI) to enhance productivity, speed, and efficiency within the food industry. This specialized session aims to equip you with practical insights and strategies for harnessing AI’s transformative power.
        • Walk to the Cornell Dairy Bar
        • Food Retailer Turnaround: Supermarket Simulation Session 1
          • Miguel Gomez, Adam Brumberg
          • Teams compete as they operate a retail food company in a computerized simulation of a dynamic and competitive market. Decisions are made regarding promotional strategy, pricing, labor, procurement, inventory, and capital expenditures.
        • Working Dinner

        8.30am – 8:30pm

        • Unlocking Financial Levers
          • Drew Pascarella
          • Gain a deeper understanding of the financial mechanics driving retailers and CPGs in this session focused on deconstructing the Profit & Loss (P&L) statement. Learn to identify key revenue drivers, cost structures, and profit levers to uncover actionable insights that can optimize performance and drive growth in competitive markets.
        • Food Retailer Turnaround: Supermarket Simulation Session 2
          • Miguel Gomez, Adam Brumberg
          • Teams continue their simulation experience.
        • Case Study Deep Dive: Strategy and Supply Chains
          • Li Chen and Sarah Wolfolds
          • In this interactive session, you will have the opportunity to explore and discuss case studies in the areas of strategy and supply chains. You will divide up into small groups to critically assess and apply concepts to the cases and subsequently to your own organization. By the end, you will be equipped to bridge the gap between high-level strategy and daily operations.
        • Food Retailer Turnaround: Supermarket Simulation Session 3
          • Miguel Gomez, Adam Brumberg
          • Teams continue their simulation experience.
        • Networking Happy Hour and Dinner

        8:30am – 5:00pm

          • Forecast for the Future
            • Miguel Gomez and Dan Hooker
            • In a provocative and interactive session, you will work with other participants to create a consensus forecast for the future of the hospitality industry and, in turn, develop strategies to prepare your company for future challenges and opportunities.
          • Omnichannel Execution
            • Clare Galvão and Sri Rajagopalan
            • In today’s fast-evolving retail landscape, consumers expect seamless experiences across physical and digital touchpoints—making alignment around an omnichannel strategy not just important, but essential. In this session, Clare and Sri will explore how Retailers and CPG brands such as Kellanova are structuring their organizations to meet this challenge head-on. They’ll outline the internal and external “wiring” necessary to create integrated, agile teams that deliver unified customer experiences and drive measurable business impact. From organizational design and capability building to joint business planning and annual RMN strategy integration, this discussion will offer real-world insights, examples, and frameworks—including scorecarding, media investment planning, and connected commerce execution. You will walk away with a deeper understanding of how to scale omnichannel excellence through cross-functional collaboration, media planning integration, and continuous upskilling—ensuring readiness to meet the demands of the modern shopper.
          • Food Retailer Turnaround: Supermarket Simulation Session 4
            • Miguel Gomez, Adam Brumberg
            • Teams continue their simulation experience.
          • Retail Media Networks
            • Peter Bond and Sri Rajagopalan
            • In this session, you will explore the transformative impact of retail media as a key channel for engaging consumers and driving measurable performance across the marketing funnel. Learn how retailers are enabling brands to leverage longitudinal purchasing data to target audiences with precision and activate media across onsite, offsite, and in-store channels. Gain actionable insights to integrate retail media into your marketing strategies and accelerate growth in today’s dynamic omnichannel environment.
          • Food Retailer Turnaround: Supermarket Simulation Session 5
            • Miguel Gomez, Adam Brumberg
            • Teams continue their simulation experience
          • Leadership Presence
            • David Feldshuh
            • Everyone wants to become more effective in connecting with others through increased ease and presence when speaking in public or private. Learn by doing to refine your public speaking skills and build confidence in your presence. By sharing videos of yourself presenting and receiving constructive feedback from fellow students and experts, you’ll practice analyzing your performance, repeating, and refining your work in exercises and acting techniques specially designed by Cornell Theatre Professor David Feldshuh.
          • Free Night for Networking and Exploring Ithaca

          8:30am – 8:30pm

            • Retail Leadership at the Crossroads: Lessons from the Frontlines to the C-Suite
              • Jim Dorey and Parag Shah
              • This session dives into the real-world leadership it takes to thrive in the grocery industry—where volatility is constant, competition is relentless, and execution makes or breaks success. Through the lens of merchant-driven decision-making and operational grit, we’ll explore what it means to lead with courage, drive innovation from the front lines, and stay resilient amid disruption. Designed for current and future industry leaders, this conversation will surface hard-won insights on building teams, adapting strategies, and delivering results in one of the most demanding sectors of retail.
            • Executive Session: Leadership Riff
              • Ed McLaughlin (moderator), Mark Baum, Jim Dorey, Gordon Reid, and Sara Wheeler
              • A candid discussion of corporate vision, management philosophies, and critical issues with an industry leadership panel.
            • Food Retailer Turnaround: Supermarket Simulation Session 6
              • Miguel Gomez, Adam Brumberg
              • Teams continue their simulation experience.
            • Back to Basics for Omnichannel
              • Pat Mooney, Parmjit Singh, and Parag Shah
              • Explore how “Back to Basics” thinking can reignite growth in a complex omnichannel world. In this 90-minute session, retail strategist, Parag Shah sets the stage with today’s top-of-mind industry pressures. Then Parag and Pat Mooney drill into the fundamentals – pricing, promotion, private brands, and disciplined merchandising – that still move the needle. Parm Singh then demonstrates how data-driven tools translate these fundamentals into smarter pricing insights to win customers’ hearts, minds and wallets.
            • Celebration Dinner at Taughannock Falls State Park
              • 4:00pm – 9:00pm

            8:00am – 1:00pm

            • Wall Street View
              • Jason English
              • Through a financial lens, explore how the food industry is facing disruption along with the challenges and opportunities that lie ahead as companies, markets, consumers, and the industry adapt. 
            • Storytelling for Leaders
              • Andrew Quagliata
              • Stories are one of the most powerful tools we have for connection, influence, and impact in the workplace. In this interactive session, you’ll learn why storytelling matters, explore a simple but effective storytelling framework, and develop your own personal story. You’ll have time to outline your own story, get feedback from your peers, and reflect on how to apply storytelling more intentionally in your role.
            • Certificate Presentations and Program Conclusion

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