Course list

In this course, you will explore what marketing entails, the mindset needed for success, and the importance of customer relationships. You will examine the concept of customer lifetime value (CLV) and gain practice calculating CLV and related metrics. You will also be introduced to a marketing framework that provides an approach to product design and marketing to apply in the workplace. Finally, you will apply your knowledge to develop a Go-To-Market Plan, building the skills needed to implement essential marketing concepts.
  • Apr 15, 2026
  • May 13, 2026
  • Jun 10, 2026
  • Jul 8, 2026
  • Aug 5, 2026
  • Sep 2, 2026
  • Sep 30, 2026

In this course, you will identify the stages of the customer journey and consider the importance of tailoring your promotional and customer support efforts to the needs of customers at each stage. You will also begin to narrow your marketing focus by identifying potential customer segments that represent the best fit for your product. Along the way, you'll calculate what it costs to acquire a customer. You will then apply these skills to further develop a Go-To-Market Plan that describes potential customer segments and their customer journeys.

The following course is required to be completed before taking this course:

  • Key Performance Indicators for Marketing
  • Apr 29, 2026
  • May 27, 2026
  • Jun 24, 2026
  • Jul 22, 2026
  • Aug 19, 2026
  • Sep 16, 2026
  • Oct 14, 2026

In this course, you will select the most promising customer segments to target and position a product in a way that makes it attractive to potential customers. You'll also use the Importance-Performance Model along with other analytical tools to help you choose a target segment. You will discover how to craft a product positioning statement for a Go-To-Market Plan, applying your knowledge for success.

The following courses are required to be completed before taking this course:

  • Key Performance Indicators for Marketing
  • The Customer Journey and Segmentation
  • Apr 15, 2026
  • May 13, 2026
  • Jun 10, 2026
  • Jul 8, 2026
  • Aug 5, 2026
  • Sep 2, 2026
  • Sep 30, 2026

Even the best segmentation, targeting, and positioning will be of no use if your team's product isn't well designed and properly tested. In this course, you will consider why products fail and what steps you can take to increase your chances of success. You will explore concept testing and conjoint analysis and apply their results to decisions about product features. You will also be introduced to volumetric forecasting and the process of deciding when a product is ready for launch. Finally, you will craft a concept description of your product, summarize any concept testing, and describe the specific features that you've decided to include in your product, further building on a practical Go-To-Market Plan.

The following courses are required to be completed before taking this course:

  • Key Performance Indicators for Marketing
  • The Customer Journey and Segmentation
  • Targeting and Positioning
  • Apr 29, 2026
  • May 27, 2026
  • Jun 24, 2026
  • Jul 22, 2026
  • Aug 19, 2026
  • Sep 16, 2026
  • Oct 14, 2026

Your product has been designed and you've decided it's ready for the marketplace. How will you get it into the hands of customers? This course addresses key issues associated with distribution channels, including the role of intermediaries and the type of arrangement you will have with them. You will also explore the pros and cons of online vs. offline distribution, the needs of customers as related to how you market and sell your product, and several ways in which profit margins are affected by channel decisions. To apply these skills, you will help to identify appropriate distribution channels and create a distribution plan for your product as you continue progressing your example Go-To-Market Plan.

The following courses are required to be completed before taking this course:

  • Key Performance Indicators for Marketing
  • The Customer Journey and Segmentation
  • Targeting and Positioning
  • Product Design and Testing
  • Apr 15, 2026
  • May 13, 2026
  • Jun 10, 2026
  • Jul 8, 2026
  • Aug 5, 2026
  • Sep 2, 2026
  • Sep 30, 2026

Your financial reward from hard work on designing a product and setting up distribution channels comes when customers make a purchase and hand over money. Setting prices that are right for your customers as well as your company is therefore a critical element of your strategy. In this course, you will explore several pricing models and discover what it takes to establish pricing levels that result in sales and enable your company to succeed. Working with your team, you will help to determine an appropriate pricing structure for your product and add a description of it to your group's Go-To-Market Plan.

The following courses are required to be completed before taking this course:

  • Key Performance Indicators for Marketing
  • The Customer Journey and Segmentation
  • Targeting and Positioning
  • Product Design and Testing
  • Setting Up Distribution Channels
  • Apr 29, 2026
  • May 27, 2026
  • Jun 24, 2026
  • Jul 22, 2026
  • Aug 19, 2026
  • Sep 16, 2026
  • Oct 14, 2026

If you build it, they actually might not come — you need to promote your product in effective ways. In this course, you will explore various promotional tools that can be used to guide customers along their multi-stage decision journeys. You will also consider methods you can use to measure and analyze the effectiveness of your promotional activities. To gain practical insights into this process, you will craft a promotion plan for your product and add it to your example Go-To-Market Plan, setting your product up for success in the market.

The following courses are required to be completed before taking this course:

  • Key Performance Indicators for Marketing
  • The Customer Journey and Segmentation
  • Targeting and Positioning
  • Product Design and Testing
  • Setting Up Distribution Channels
  • Establishing Effective Pricing
  • Apr 15, 2026
  • May 13, 2026
  • Jun 10, 2026
  • Jul 8, 2026
  • Aug 5, 2026
  • Sep 2, 2026
  • Sep 30, 2026

Symposium sessions feature two days of live, highly interactive virtual Zoom sessions that will explore today’s most pressing topics. The Marketing Symposium offers you a unique opportunity to engage in real-time conversations with peers and experts from the Cornell community and beyond. Using the context of your own experiences, you will take part in reflections and small-group discussions to build on the skills and knowledge you have gained from your courses.

Join us for the next Symposium, in which we’ll share experiences from across the industry, inspiring real-time conversations about best practices, innovation, and the future of marketing work. You will support your coursework by applying your knowledge and experiences to some of the most pressing topics and trends in the marketing field. By participating in relevant and engaging discussions, you will discover a variety of perspectives and build connections with your fellow participants from across the industry.

All sessions are held on Zoom.

Future dates are subject to change. You may participate in as many sessions as you wish. Attending Symposium sessions is not required to successfully complete any certificate program. Once enrolled in your courses, you will receive information about upcoming events. Accessibility accommodations will be available upon request.

eCornell Online Workshops are live, interactive 3-hour learning experiences led by Cornell faculty experts. These premium short-format sessions focus on AI topics and are designed for busy professionals who want to gain immediately applicable skills and strategic perspectives. Workshops include faculty presentations, breakout discussions, and guided hands-on practice.

The AI Workshops All-Access Pass provides you with unlimited participation for 6 months from your date of purchase. Whether you choose to attend one workshop per month, or several per week, the All-Access Pass will allow you to customize your AI journey and stay on top of the latest AI trends.

Workshops cover a range of cutting-edge AI topics applicable across industries, hosted by Cornell faculty at the forefront of their fields. Whether you are just getting started with AI, seeking to build your AI skillset, or exploring advanced applications of AI, Workshops will provide you with an action-oriented learning experience for immediate application in your career. Sample Workshops include:

  • Work Smarter with AI Agents: Individual and Team Effectiveness
  • Leading AI Transformation: Bigger Than You Imagine, Harder Than You Expect
  • Using AI at Work: Practical Choices and Better Results
  • Search & Discoverability in the Era of AI
  • Don't Just Prompt AI - Govern it
  • AI-Powered Product Manager
  • Leverage AI and Human Connection to Lead through Uncertainty

How It Works

This journey has been incredibly rewarding, and I am proud of the knowledge and skills I've gained, which I am eager to apply in my marketing career. From understanding consumer behavior to developing digital strategies, this program has given me the tools to drive innovation in the marketing world. I’ve learned so much, and I’m looking forward to leveraging this expertise in future projects and collaborations.
‐ Yana K.
Yana K.

Frequently Asked Questions

Modern marketing decisions are increasingly judged by what you can prove with data, not just what you can pitch. The Marketing Strategy Certificate, authored by faculty from the Cornell SC Johnson College of Business, helps you build a customer-centric, analytics-informed approach to taking a product to market so you can make clearer choices about who to target, what to offer, how to price, where to sell, and how to measure what works.

You will work through a practical, end-to-end set of frameworks and quantitative tools that show up in real marketing roles, including customer lifetime value, acquisition cost analysis, segmentation and targeting logic, positioning, product testing methods, channel margin thinking, and promotion effectiveness measurement. The result is a structured way to diagnose marketing problems and communicate recommendations with confidence.

You will also have the opportunity to apply what you learn to a cumulative go-to-market strategy project, so you finish with a portfolio-quality plan you can adapt to your organization, your client work, or your own venture.

If you want a customer-centric marketing mindset, a rigorous toolkit for making trade-offs with analytics, and a practical go-to-market plan you can use at work, you should choose Cornell's Marketing Strategy Certificate.

Many online marketing programs emphasize content consumption. Cornell’s Marketing Strategy Certificate is designed for application, with an expert-facilitated learning model where you practice the same kinds of decisions marketers face when building a go-to-market strategy.

Instead of learning marketing as a collection of isolated tactics, you develop an integrated, customer-centric approach that connects strategy to execution. You practice quantitative tools such as customer lifetime value, acquisition-cost math, segment prioritization metrics, pricing analytics, channel margin analysis, and promotion measurement approaches like attribution frameworks and A/B testing. Throughout the experience, you apply these tools to your own product or a realistic scenario so the learning translates into workplace-ready outputs.

The experience is also intentionally human centered. You learn with a small cohort (up to 35 professionals) and receive guidance and feedback from an expert facilitator through discussions, project-based assignments, and live sessions, so you are not left to interpret complex marketing trade-offs on your own.

Plus, by enrolling in the Marketing Strategy Certificate, you get two years of access to Marketing Symposium featuring two days of live, highly interactive virtual Zoom sessions that will explore today’s most pressing topics, giving you a unique opportunity to engage in real-time conversations with peers and experts from the Cornell community and beyond.

Enrolling in this certificate also provides you with a 6-month All-Access Pass to eCornell's live online AI Workshops, interactive sessions led by world-class Cornell faculty that combine Ivy League insight with practical applications for busy professionals. Each 3-hour Workshop features structured instruction, guided practice, and real tools to build competitive AI capabilities, plus the opportunity to connect with a global cohort of growth-oriented peers. While AI Workshops are not required, they enhance certificate programs through:

  • Integrating AI perspectives across most curricula
  • Responding to emerging AI developments and trends
  • Offering direct engagement with Cornell faculty at the forefront of AI research

Cornell's Marketing Strategy Certificate is built for professionals who need to make or influence go-to-market decisions and want a structured, metrics-informed way to do it.

The Marketing Strategy Certificate is a strong fit if you are:

  • A marketing or brand professional who wants to strengthen your strategic framework and measurement approach
  • A product manager who needs clearer tools for segmentation, positioning, feature decisions, pricing, and launch planning
  • An entrepreneur or small business owner building a repeatable approach to customer acquisition, retention, and growth
  • A non-marketing leader who collaborates with marketing and wants to evaluate proposals using customer-centric logic and analytics
  • Looking to advance your marketing career and desire a foundation in industry terms and practices

Because Cornell’s Marketing Strategy Certificate emphasizes both customer psychology and quantitative analysis, you can apply it in B2C or B2B contexts, across industries, and at different stages of a product life cycle.

Project work in Cornell's Marketing Strategy Certificate is designed to mirror how go-to-market decisions are made in practice. You will build components of a go-to-market plan by applying each set of tools to a product you know well or to a realistic hypothetical product if you prefer.

Typical project deliverables include:

  • Writing a concise product description and clarifying the customer benefit you want to deliver
  • Mapping the stages of the customer decision journey stages for at least two potential segments and analyzing what it costs to acquire a customer
  • Selecting a target segment using analytical tools and drafting a clear positioning statement
  • Developing a concept description, collecting input from potential customers, and making feature trade-offs using concept testing and conjoint logic
  • Creating a distribution plan and evaluating channel options using customer-centric channel design thinking and margin implications
  • Building a pricing structure and price level informed by break-even logic, willingness-to-pay methods, and value-to-the-customer analysis
  • Crafting a promotion plan aligned to the decision journey along with an approach to measuring effectiveness using attribution frameworks and experiments such as A/B tests

By the end of Cornell’s Marketing Strategy Certificate, you will have a coherent strategy narrative supported by quantitative reasoning, with templates and analyses you can reuse in future launches or business cases.

Cornell's Marketing Strategy Certificate helps you become the kind of marketer or cross-functional leader who can tie customer insight to measurable business decisions.

After completing Cornell's Marketing Strategy Certificate, you will have the skills to:

  • Consider a broad vision for marketing, customer lifetime value, and the steps required to take a product to market
  • Identify the stages of a customer journey and segment potential customers
  • Select the most promising customer segments to target, and position a product to meet the needs of those customers
  • Use marketing and customer response tools to determine product features and conduct product testing
  • Assess potential distribution channels and select optimal ones
  • Set prices that will help bring about product and company success
  • Guide customers through the decision journey using promotional tools then measure promotional efforts through marketing attribution, A/B testing, and other techniques

Learners commonly describe long-term benefits that include stronger strategic thinking in segmentation, targeting, and positioning; clearer customer journey planning; and more confident use of metrics like customer lifetime value and marketing ROI to justify decisions. They also highlight realistic assignments that connect directly to work responsibilities, executive-level frameworks that make complex trade-offs more structured, and actionable feedback that helps them improve quickly. Over time, that blend of practical tools and credible, research-backed approaches can strengthen how you plan, measure, and communicate marketing strategy in your role.

In addition, because eCornell represents the pinnacle of premium online professional education, participants in eCornell's programs often experience long-term career transformation such as promotions to more senior roles, salary increases, improved networking opportunities, and successful career transitions.

Cornell’s Marketing Strategy Certificate, which consists of 7 short courses, is designed to be completed in 4 months. Each course runs for 2 weeks, with a typical weekly time commitment of 5 to 7 hours depending on your background and how deeply you choose to take your project work.

Most activities are asynchronous, so you can watch videos, complete readings, and work on assignments when it fits your schedule while still benefiting from a structured cadence, discussion-based learning, and occasional live sessions.

Because the course projects build toward a practical go-to-market plan, many learners find the workload feels even more manageable when they apply it to a real product or initiative they are already working on.

Students in Cornell's Marketing Strategy Certificate often describe the experience as a highly practical way to strengthen real-world marketing decision making, especially in areas like segmentation, targeting, and positioning; customer journey strategy; and metrics-driven planning. Many emphasize that they can take what they learn directly into their current role, using structured frameworks and tools to evaluate trade-offs, prioritize opportunities, and build stronger go-to-market choices.

What students commonly highlight includes:

  • Strong focus on segmentation, targeting, and positioning to sharpen strategic thinking
  • Clear, applied work with customer journey mapping and marketing strategy development
  • Hands-on use of analytics and metrics such as customer lifetime value and marketing ROI to inform decisions
  • Practical guidance on promotional strategy, pricing strategy, and distribution planning
  • Realistic assignments and projects that connect directly to work responsibilities
  • Executive-level frameworks that make complex marketing choices more structured
  • Faculty-led instruction and facilitation that feels credible and experience based
  • Actionable, specific feedback on submissions that helps learners improve quickly
  • Engaging peer discussion that brings multiple industry perspectives into the learning
  • Short, well-organized modules that make concepts easier to absorb and revisit
  • Flexible pacing that fits demanding work schedules without losing momentum
  • A polished online learning platform that is straightforward to navigate

Across backgrounds, learners say the program delivers a blend of research-backed concepts and practical application that builds confidence and immediately strengthens how they plan, measure, and communicate marketing strategy.

A central outcome of Cornell's Marketing Strategy Certificate is learning how to quantify marketing choices so you can prioritize actions that create value over time. You will practice a set of metrics and decision tools that connect customer behavior to financial outcomes.

Examples of what you will work with include:

  • Customer lifetime value, including margin, churn or retention, and discounting
  • Customer acquisition cost, including multi-stage funnel calculations
  • Segment prioritization metrics such as customer lifetime return on investment and LTV to CAC
  • Target selection tools such as the Importance-Performance Model to compare how well an offering fits segment needs
  • Product and pricing analytics, including conjoint logic, break-even analysis, and value-to-the-customer calculations
  • Promotion measurement approaches such as attribution frameworks, A/B testing, and difference-in-differences

Throughout Cornell’s Marketing Strategy Certificate, these tools are tied to practical decisions so you can explain not only what you recommend but also why the numbers support it.

Go-to-market planning is the through line of Cornell's Marketing Strategy Certificate. You will have the opportunity to build a launch-ready plan that connects strategic choices to execution details using a structured marketing framework.

You will translate a product idea into concrete decisions about who you are serving, what you are promising those customers, how you validate the concept and feature set, how you set up channels, how you price for value, and how you promote and measure results across the customer decision journey. Because the work is project based, you can keep it closely tied to a real initiative, whether that is a new product, a service offering, or an expansion into a new segment.

By the end of Cornell’s Marketing Strategy Certificate, you should be better equipped to present a cohesive go-to-market recommendation that stakeholders can act on.

Marketing results are often hard to interpret because sales and spend can move together without a true cause-and-effect relationship. Cornell's Marketing Strategy Certificate teaches you how to evaluate promotional impact more credibly so you can improve ROI decisions and avoid over-crediting the wrong channel.

You will explore common attribution approaches, such as first-touch, last-touch, linear, time-decay, position-based, and model-based methods, and you’ll learn why each can mislead in specific situations. You’ll also practice experimental thinking with A/B testing to estimate incremental lift, and you’ll examine an alternative approach for real-world settings where randomized tests are not feasible, using difference-in-differences logic.

In Cornell’s Marketing Strategy Certificate, these measurement tools are applied to your promotion planning so you can connect what you do to what you can defend with evidence.

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