Course Overview
In this course, you will develop essential skills for advocating effectively in the workplace, focusing on how to raise concerns and present ideas in ways that benefit both you and your organization. You'll progress through a structured learning journey that begins with understanding advocacy fundamentals and workplace dynamics then moves to framing techniques and timing strategies, culminating in practical application through real-world scenarios and exercises.
Through hands-on projects, you will align concerns with organizational priorities, select appropriate communication channels, use precise professional language, and build confidence in navigating hierarchical workplace relationships.
The course emphasizes practical skill-building through tools like the Conversation Planner and Advocacy Tracker while incorporating real examples from successful workplace advocates. By completing this course, you will be equipped with concrete strategies for speaking up effectively, understanding organizational dynamics, and handling potential setbacks — skills that are increasingly valued in today's workplace.
Key Course Takeaways
- Discover why self-advocacy is important for professional growth and organizational impact
- Frame your ideas and concerns in ways that resonate with different stakeholders and decision makers
- Utilize professional communication techniques that combine precise language, strategic timing, and appropriate channels to maximize your message's effectiveness
- Build confidence in navigating workplace hierarchies through practical strategies like building alliances, managing resistance, and adapting to setbacks
How It Works
Who Should Enroll
- Frontline employees
- Customer service representatives
- Food servers
- Individuals working in a non-manager role
100% Online
cornell's Top Minds
career