We all know that setting goals is critical to achieving success in any endeavor. But in order to do this effectively, you need an approach that works. In this course, Professor Harris guides you through the performance pyramid, a system you can use to set challenging goals and then develop operating plans and accountability tools that will enable you to measure and monitor your organization's progress toward those goals.

Mastering a measurable performance framework, navigating challenges, and utilizing goal-setting theory will help galvanize your employees around a specific vision and optimize engagement and accountability.

You are required to have completed the following courses or have equivalent experience before taking this course:

  • Leadership Skills and Traits in Public Organizations
  • Assessing Your Public Sector Organization
  • Motivating Public Sector Employees
  • Public Sector Leadership Strategies
 

How It Works

Course Length
2 weeks

Effort
3 to 5 hours of study per week

Format
100% online, instructor-led
  • People who work in or with public service or public policy organizations
  • Leaders, aspiring leaders, and staff who work in organizations involved in public affairs or engaged with government at any level
  • People who work in or with non-profits, education institutions, or NGOs
  • People who work in or with law enforcement organizations
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