Hospitality organizations of the future will need leaders with the skills to envision new ideas, build a workplace that fosters innovation, and design operations that give employees choice and control to achieve excellence. In this course, you will review key aspects of developing a leadership experimental mindset that helps to foster innovation and transformation in your enterprise. Leveraging the advantages of greater access to information in uncertain circumstances, you will discover how to design and test experiments and how to create an experimental work culture that fosters innovation and change to alter the way your enterprise approaches transformational change, one step at a time. Finally, you will explore the social nature of innovation along with ways to encourage safe risk taking and engage in honest conversations in a supportive and healthy workplace. By the end of this course, you will have the tools you need to implement the power of experimentation in your role and beyond.
 

How It Works

Course Length
2 weeks

Effort
3 to 5 hours of study per week

Format
100% online, instructor-led
  • Hospitality managers, directors, and general managers
  • Business professionals newer to the hospitality industry looking quickly to translate their outside expertise
  • Owners, operators, and managers looking to accelerate growth and profitability
  • Aspiring hospitality managers
  • Individual contributors
  • HR professionals
  • Managers and leaders in any industry seeking transformative organizational knowledge
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