Cornell Keynotes
Podcast
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Join Cornell University’s most celebrated scholars and industry experts for candid conversations that enlighten and challenge. From finance and tech to arts and culture, the Cornell Keynotes podcast hosted by eCornell delivers timely discussions on trending topics and current events.

Join Cornell University’s most celebrated scholars and industry experts for candid conversations that enlighten and challenge. From finance and tech to arts and culture, the Cornell Keynotes podcast hosted by eCornell delivers timely discussions on trending topics and current events.
Check out eCornell’s AI in Hospitality Certificate ProgramÂ
Starwood Hotels – starwoodhotels.com
Tao Group Hospitality – taogroup.com
With approximately 17.1 million employees, the hospitality and leisure industry remains one of the largest and, unfortunately, most volatile employment sectors. Front-line turnover rates continue to hover around 50% to 80%, and there are an estimated 986,000 current job openings in restaurants and hotels alone. The combined impact of turnover and vacancies threatens both operational stability and industry growth.
This Keynote will examine current labor market conditions and explore innovative solutions reshaping hospitality workplaces. From leveraging new technologies to reimagining traditional workforce management approaches, our panel will analyze strategies to address these challenges. The discussion will highlight both immediate solutions and long-term initiatives that are creating more stable, adaptable work environments.
What You’ll Learn
- Easy-tech options for responding to the current dynamics, including demand forecasting, AI-enabled hiring, and auto-scheduling
- Proven no-tech initiatives, such as predictable scheduling, multi-skilling, shared labor pools, and educational pipelines
- Policies and practices that promote workplace flexibility and responsiveness
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