Artificial intelligence is transforming how governments, policy organizations, and their partners deliver services, shape regulations, and build public trust. Understanding AI capabilities and limitations is essential for anyone involved in making informed decisions that serve the public interest. This course will equip you with the vocabulary, frameworks, and judgment to ask the right questions, set appropriate boundaries, and guide AI initiatives in ways that support public accountability.

Through applied scenarios, you will distinguish between task automation and AI-enabled decision making to determine where human judgment must remain central. Working with a selected workplace problem throughout the course, you'll practice identifying AI opportunities, mapping decision boundaries, and evaluating risks and accountability structures. By the end of this course, you'll be prepared to lead AI conversations, make informed decisions about AI adoption, and establish governance frameworks that maintain accountability while advancing your organization's mission.

 

How It Works

Course Length
2 weeks

Effort
3 to 5 hours of study per week

Format
100% online, instructor-led
  • Government executives and agency leaders responsible for AI strategy, digital transformation, technology, innovation, or organizational leadership
  • Program and operational leaders managing AI initiatives, modernization efforts, or public service delivery
  • Data, privacy, cybersecurity, risk, and compliance professionals responsible for data governance, ethical AI, security, ethics, or regulatory compliance
  • Public policy professionals, legislators, and legislative staff shaping AI policy, regulation, oversight, or public accountability
  • Procurement, acquisition, and contracting professionals responsible for evaluating, purchasing, or managing AI technologies and vendor relationships
  • Consultants, GovTech providers, nonprofits, and other organizations serving the public sector that advise, implement, or support responsible AI adoption
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