Manjil Chatterji, M.D., is the Chief Quality Officer for Weill Cornell Medicine and Division Chief of Abdominal and Pelvic Imaging in the Department of Radiology. His clinical expertise is focused in liver, pancreas, bowel, and prostate imaging. He joined Weill Cornell Medicine in 2020 as Associate Professor of Clinical Radiology.
Dr. Chatterji is the elected Radiology representative to the Weill Cornell General Faculty Council. Areas of expertise include healthcare economics as well as serving as an ACR councilor and on the ACR economics subcommittee. In addition, Dr. Chatterji serves as representative to the Center for Medicaid and Medicare Services development of MACRA, a program that champions cost and quality in medicine.
Driving Organizational Support for Safer CareCornell Course
Course Overview
Even a perfectly planned quality improvement (QI) initiative will stall if the organization's key decision makers do not understand or support it. Moving from a good idea to an approved project requires more than clinical evidence; it demands a compelling business case that clearly demonstrates value to leadership.
In this course, you will explore how to connect with stakeholders and decision makers and clearly explain the goals and value of your QI project. You'll identify key performance indicators to demonstrate both the financial and human value of your planned changes. Finally, you'll develop the skills to craft compelling slide decks and elevator pitches, and you'll prepare to respond confidently to tough questions and organizational constraints.
You are required to have completed the following courses or have equivalent experience before taking this course:
- Building the Foundation for Safer Care
- Leading Change for Safer Systems
- Measuring Safety and Quality Outcomes
Key Course Takeaways
- Succinctly explain your quality improvement (QI) project's goal
- Identify and distinguish between stakeholders and decision makers
- Define and use metrics that demonstrate the value of a QI project to decision makers
- Create and deliver a persuasive presentation to move your QI initiative forward

How It Works
Course Author
Who Should Enroll
- Healthcare professionals responsible for leading or contributing to quality improvement and patient safety initiatives
- Clinical leaders, physicians, nurses, and advanced practice providers seeking practical quality improvement skills
- Healthcare managers, administrators, and operations leaders responsible for improving clinical and operational performance
- Quality, patient safety, and performance improvement professionals looking to strengthen their knowledge of the Model for Improvement and data-driven change
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