Quality improvement (QI) projects generate substantial amounts of data, but raw numbers are often impossible to interpret and difficult to share with others. The key to successful QI initiatives lies not just in collecting data but also in visualizing it in ways that reveal important patterns, detect real improvements, and communicate findings effectively to stakeholders.

In this course, you will leverage essential data visualization tools that help you detect changes and draw valuable conclusions. You'll create and interpret frequency plots, Pareto charts, run charts, and statistical process control (SPC) charts using hands-on Excel exercises with real case study data. You'll discover how to distinguish between meaningful changes and normal variation in your processes, and you'll develop skills to track improvements over time. Finally, you'll explore how to use your data to expand successful pilot projects and sustain gains across larger systems.

To complete this course, you will need access to MS Excel and a basic fluency with Excel, including formatting cells, entering data, generating charts, and applying simple formulas.

You are required to have completed the following courses or have equivalent experience before taking this course:

  • Building the Foundation for Safer Care
  • Leading Change for Safer Systems
 

How It Works

Course Length
2 weeks

Effort
4 to 6 hours of study per week

Format
100% online, instructor-led
  • Healthcare professionals responsible for leading or contributing to quality improvement and patient safety initiatives
  • Clinical leaders, physicians, nurses, and advanced practice providers seeking practical quality improvement skills
  • Healthcare managers, administrators, and operations leaders responsible for improving clinical and operational performance
  • Quality, patient safety, and performance improvement professionals looking to strengthen their knowledge of the Model for Improvement and data-driven change
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