As a people-first industry, human resources plays an immeasurable strategic role in every aspect of hospitality and service organizations. This panel, moderated by Management and Organizations Professor Tashlin Lakhani (ILR ‘11, ‘14) brings together leaders across the various facets of human resources to discuss the opportunities and challenges facing hospitality HR professionals.
From the young alum perspective, Rani Bernstein (SHA ‘19) specializes in University Relations and Recruitment at Marriott International and can shed light on how to break into an HR career in the service industry. Laura Gilham (SHA ‘96), Chief Human Resources Officer at Suntex Marinas, will bring her decades of HR management and executive experience to the table. Finally, Justin Sun (SHA ‘08 & ILR), Senior Manager of Global Rewards at Expedia, will share his expertise in leveraging technology to enhance global employee reward programs as well as its impact on talent management within the hospitality sector.
Together, these distinguished panelists will provide a comprehensive view of the evolving role of human resources in shaping the future of hospitality, addressing both the current challenges and innovative strategies that will define the industry moving forward.
